Forward Deployed Engineer (FDE)

• Canada; Montreal (Province of Quebec, Canada)
• Customer Success
• Full-time
• Remote or Hybrid

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Push the boundaries of what Coveo can do, one solution at a time

How do you turn ambitious use cases into real, working solutions that prove their value fast? As a Forward Deployed Engineer, you bring ideas to life through hands-on prototyping, transforming complex requirements into tangible, high-impact solutions.

You’ll operate at the edge of what’s possible with Coveo, working directly with customers and internal teams to validate new use cases, push product boundaries, and shape what comes next, before it reaches production.

As our Forward Deployed Engineer, you will:

• Disambiguate and refine customer needs and requirements to shape a clear and compelling use case and solution
• Build working prototypes and technical proofs based on approved use cases and architectures
• Translate business and architectural requirements into functional, testable solutions
• Validate feasibility, performance, and scalability through hands-on experimentation
• Iterate quickly to refine solutions and accelerate readiness for production
• Collaborate closely with Technical Engagement Managers and Technical Success Architects to ensure alignment with architectural direction
• Generate reusable solution patterns and share implementation insights across teams

Here is what will qualify you for the role:

• 7+ years of hands-on experience in software engineering, system integration, or related fields
• Strong ability to prototype across application programming interfaces (API), data pipelines, and front-end/back-end systems
• Experience working in ambiguous, high-impact environments requiring rapid iteration
• Strong problem-solving skills with an experimentation-driven mindset

What will make you stand out:

• Experience working directly with customers in technical, solution-oriented roles
• Ability to navigate between business context and deep technical execution
• Curiosity and drive to explore new approaches and push product capabilities further
• Experience contributing insights that influence product or platform evolution

Do you think you can bring this role to life? Or add your own color?**
**You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.

Send us your application, we want to hear from you!

Join the Coveolife!

We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.

This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.

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I don't check all the boxes. Should I still apply?

Absolutely! This is a question women and under-represented groups ask themselves more often than the rest of the population. Don't underestimate yourself, we are not looking for someone perfect but for someone who is motivated, capable and who will thrive in this position. Allow us to discover you!

What is Coveo?

Coveo is a Quebec-based company, pioneer in AI-powered search and recommendations. Coveo uses AI technologies and intelligent search to personalize every digital experience for customers, partners, dealers, and employees. Coveo combines unified content, unified interactions behavioral data and machine learning to deliver relevant information and recommendations across every business interaction, making websites, e-commerce, contact centers and intranets efficient, effortless, content-rich, thus boosting conversion.

What is it like to work at Coveo?

If it were easy, someone else would have done it. All of our colleagues at Coveo find the drive to continuously seek new challenges and test roads no one else has ever explored. This ethos has allowed us to become a world leader in an innovative industry and to create a collaborative, diverse and trusting place to work filled with amazingly talented and passionate people. We love a good challenge, and we never say no to an opportunity to learn and develop new cutting-edge skills. Discover our values here

Work Modes: In-Person, Hybrid and Remote

In-person
This role requires you to be in the office full-time, whether it be at our Quebec, Montreal, Weert, or London locations. Our modern infrastructures are designed to enhance cross-team collaboration and promote overall well-being.

Hybrid
Our offices in Quebec City, Montreal, London and Weert are designed to foster collaboration and your well-being. We gather there on our pillar days two times a week to strengthen in-person interactions and encourage creativity, all while providing you with the flexibility of a hybrid environment.

Remote
We hire from all over the world because the diversity of backgrounds fuels our continuous innovation. Our benefits will enable you to work comfortably from home, but you may be required to travel to attend our in-person team-building events.

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Coveo is an inclusive employer who values D&I principles and is dedicated to be a self-aware employer. We are determined to ensure all candidates are treated with equity and fairness and that everyone gets an equal chance to access employment opportunities at Coveo.

Note that the following questions are ** entirely optional and, if you choose to answer, will not be linked to your name or job application. It will therefore ** not affect your application. The data will be aggregated and will serve reporting purposes only so we can measure the level of inclusivity of our hiring process and identify potential areas of improvement for our D&I hiring practice. For more information on the way we process your information, please refer to our Applicant and Candidate Privacy Notice.

Coveo est un employeur inclusif qui respecte et valorise les principes de Diversité et Inclusion et est décidé à être une organisation consciente. Nous sommes déterminés à ce que tous les candidats soient traités de façon juste et équitable et disposent d'une chance égale d'accéder aux opportunités d'emploi chez Coveo.

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